Terms & Conditions
The Customer’s attention is drawn in particular to the “Limitation of Liability” Clause
The Website is owned and operated by PolicyMogul Limited, Registered Number 11102102, (the “Supplier”) whose registered office is at 5 Beaumont Gate, Shenley Hill, Radlett, Hertfordshire, WD7 7AR.
1.1 Definitions. In these Terms, the following definitions apply:
Business Day: a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business.
Charges: the charges payable by the Customer for the supply of the Services purchased via our Website in accordance with the “Charges and Payment” clause below.
Contract: the agreement and contract between the Supplier and the Customer for the supply of Services via purchase of a Subscription in accordance with these Terms and any other terms referred to herein.
Customer: the person or firm who purchases Services from the Supplier.
Intellectual Property Rights: patents, rights to inventions, copyright and related rights, trade marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
Order: the Customer’s order for Services via a Subscription via our Website.
Services: project management Software as a Service for public affairs, supplied by the Supplier to the Customer in accordance with the Order.
Subscription: a monthly, quarterly, annual or multi-year recurring subscription to the Services.
Supplier: PolicyMogul Limited, Company Number 11102102, whose registered office is at 5 Beaumont Gate, Shenley Hill, Radlett, Hertfordshire, WD7 7AR.
Terms: the terms and conditions set out in this document as amended from time to time in accordance with the Terms.
Website: the website at policymogul.com.
1.2 Construction. In these Terms, the following rules apply:
- a) a person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality);
- b) a reference to a party includes its personal representatives, successors and permitted assigns;
- c) a reference to a statute or statutory provision is a reference to such statute or statutory provision as amended or re-enacted includes any subordinate legislation made under that statute or statutory provision as amended or re-enacted;
- d) any obligation on a party not to do something includes an obligation not to allow that thing to be done;
- e) any phrase introduced by the terms including, include, in particular or any similar expression, will be construed as illustrative and will not limit the sense of the words preceding those terms; and
- f) a reference to writing or written includes faxes and e-mails.
2. Basis of contract
- 2.1 Customers can only purchase Subscriptions through the Website if they are at least 18 years of age.
- 2.2 The Website will guide the Customer through the Order process. The Order constitutes an offer by the Customer to purchase a Subscription in accordance with these Terms.
- 2.3 The Order will only be deemed to be accepted when the Supplier issues an email confirmation of the Order (following verification by the Supplier of the Customer’s email address, such confirmation to generally occur within 24 hours), at which point and on which date the Contract will come into existence. Subscription confirmations will include details of the Subscription purchased, including its duration (including the start date and renewal/expiry date), price and full details of the main characteristics of the Services available as part of it.
- 2.4 The Contract constitutes the entire agreement between the parties in relation to its subject matter. The Customer acknowledges that it has not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of the Supplier which is not set out in the Contract.
- 2.5 Any samples, drawings, descriptive matter or advertising issued by the Supplier, and any descriptions or illustrations contained in the Supplier’s promotional materials, are issued or published for the sole purpose of giving an approximate idea of the Services described in them. They will not form part of the Contract or have any contractual force.
- 2.6 These Terms apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
3. Supply of Services
- 3.1 The Supplier will supply the Subscription to the Customer in accordance with the Order in all material respects.
- 3.2 The Supplier will use all reasonable endeavours to meet any performance dates specified in the Order, but any such dates will be estimates only and time will not be of the essence.
- 3.3 The Supplier will have the right to make any changes to the Subscription or Services which are necessary to comply with any applicable law or safety requirement, or which do not materially affect the nature or quality of the Services, and the Supplier will notify the Customer in any such event.
- 3.4 The Supplier warrants to the Customer that the Services will be provided using reasonable care and skill.
4. Customer’s obligations
4.1 The Customer will:
- a) ensure that each PolicyMogul license is used by one (1) individual user only;
- b) ensure that the terms of the Order and any information it provides in the Order are complete and accurate;
- c) co-operate with the Supplier in all matters relating to the Services; and
- d) provide the Supplier with such information and materials as the Supplier may reasonably require in order to supply the Services, and ensure that such information is accurate and kept up-to-date in all material respects
1.2 If the Supplier’s performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Customer or failure by the Customer to perform any relevant obligation (“Customer Default”):
- a) the Supplier will, without limiting its other rights or remedies, have the right to suspend performance of the Services until the Customer remedies the Customer Default, and to rely on the Customer Default to relieve it from the performance of any of its obligations to the extent the Customer Default prevents or delays the Supplier’s performance of any of its obligations;
- b) the Supplier will not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from the Supplier’s failure or delay to perform any of its obligations as set out in this clause; and
- c) the Customer must reimburse the Supplier on written demand for any costs or losses sustained or incurred by the Supplier arising directly or indirectly from the Customer Default.
- 2. Charges and payment
- 2.1 The Charges for the Services will be as set out in the Order or, if no price is quoted, the price set out on the Website at the time the Order is placed. If there are any discrepancies between prices published on our Website and prices appearing in an Order, the prices in the Order will prevail.
- 2.2 The Charges are payable in full in cleared funds upon placement of an Order in accordance with the Customer’s Subscription with the Supplier. Payment must be made via credit card, debit card or bank transfer to the bank account nominated by the Supplier. Time of payment is of the essence.
- 2.3 Unless otherwise stated, the price of the Services will be inclusive of amounts in respect of value added tax (“VAT”). Where exclusive of VAT, the Customer must pay to the Supplier such additional amounts in respect of VAT as are chargeable on the supply of the Services.
- 2.4 If the Customer fails to make any payment due to the Supplier under the Contract by the due date for payment, then the Supplier reserves the right to suspend the Services and terminate the Contract and the Customer must pay interest on the overdue amount at the rate of 4% (four per cent) per annum above Barclays Bank’s base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment.
- 2.5 The Supplier reserves the right to amend the Charges at any time and to add, alter, or remove special offers from time to time. Changes in price will not affect any Order that a Customer has already purchased but will apply to any future Orders.
- 2.6 The Customer must pay all amounts due under the Contract in full without any set-off, counterclaim, deduction or withholding (except for any deduction or withholding required by law). The Supplier may at any time, without limiting its other rights or remedies, set off any amount owing to it by the Customer against any amount payable by the Supplier to the Customer.
3. Intellectual property rights
- 3.1 All Intellectual Property Rights in or arising out of or in connection with the Website and the Services must be owned by the Supplier or its licensors. The Supplier asserts all moral rights arising out of Chapter IV of the Copyright, Designs and Patents Act 1988. Throughout the term of the Contract, the Customer grants the Supplier a limited, royalty-free, non-exclusive, non-sublicensable, non-transferable licence to any and all of the Customer’s Intellectual Property Rights solely to the extent necessary to use the Services and benefit from the Subscription, in accordance with these Terms and the Contract.
- 3.2 The Customer acknowledges that, in respect of any third-party Intellectual Property Rights, the Customer’s use of any such Intellectual Property Rights is conditional on the Supplier obtaining a written licence from the relevant licensor on such terms as will entitle the Supplier to license such rights to the Customer.
Each party (the “receiving party”) must keep in strict confidence all technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed to the receiving party by the other party (“disclosing party”), its employees, agents or subcontractors, and any other confidential information concerning the disclosing party, its business, its products and services which the receiving party may obtain or which is disclosed to that party by the disclosing party pursuant to or in connection with the Contract (whether orally or in writing or any other medium, and whether or not the information is expressly stated to be confidential or marked as such). The Supplier must only disclose such confidential information to those of its employees, agents and subcontractors who need to know it for the purpose of discharging its obligations under the Contract, and must ensure that such employees, agents and subcontractors comply with the obligations set out in this clause as though they were a party to the Contract. The receiving party may also disclose such of the disclosing party’s confidential information as is required to be disclosed by law, any governmental or regulatory authority or by a court of competent jurisdiction. This clause will survive termination of the Contract. The restrictions in this clause will not apply to any information which is or becomes publicly available otherwise than through a breach of these Terms, is already or rightly comes into the receiving party’s possession without an accompanying obligation of confidence, or which is independently developed by the receiving company.
5. Limitation of liability and indemnity – PLEASE READ THIS SECTION CAREFULLY
- 5.1 Nothing in these Terms will limit or exclude the Supplier’s (or its employees’, agents’ or subcontractors’) liability for:
- a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors;
- b) fraud or fraudulent misrepresentation; or
- b) any other liability to the extent such liability may not be excluded or limited as a matter of law.
- 5.2 Subject to the aforesaid:
- a) the Supplier will under no circumstances whatsoever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for (i) any loss (whether direct or indirect) of actual or anticipated income, savings or profits, contracts, business, business opportunities, revenue, turnover, savings, goodwill, reputation loss or corruption of data or information, or wasted expenditure, or (ii) for any other indirect or consequential loss arising under or in connection with the Contract; and
- a) the Supplier’s total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty or otherwise, will under no circumstances exceed the Charges paid by the Customer to the Supplier in the 6-month period prior to the relevant claim.
- 5.3 The terms implied by sections 3 to 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Contract.
- 5.4 The Customer indemnifies the Supplier against any costs, liability, damages, loss, expenses, claims or proceedings arising from loss or damage (including that belonging to any third parties appointed by the Supplier) caused by any breach of these Terms or any other liabilities arising out of the use of the Website or the Services by the Customer or its agents or employees.
- 5.5 This clause will survive termination of the Contract.
- 1.1 If the Customer is a consumer in the European Union, by default it has a legal right to a “cooling-off” period within which it can cancel the Contract for any reason, including if it has changed its mind, and receive a refund. The period begins once the Supplier has sent the Customer an email confirmation of the Order and ends 14 calendar days later. If the Customer wishes to exercise this right to cancel it may inform the Supplier of its cancellation in any way it wishes at the following contact details: email email@example.com. Refunds will be issued as soon as possible, and in any event within 14 calendar days using the same payment method that the Customer used when purchasing its Subscription (unless it specifically request a refund using a different method).
- 1.2 The Customer may end the Contract at any time if the Supplier has informed it of a material forthcoming change to its Subscription, or to these Terms that the Customer does not agree to. If the change is set to take effect or apply before the end of the current Subscription, the Supplier will issue the Customer with a pro-rated refund equal to the remaining time left in that Subscription. The Customer also has a legal right to end the Contract at any time if the Supplier is in breach of it. The Customer may also be entitled to a full or partial refund and compensation. For more details of your legal rights, please refer to your local Citizens Advice Bureau or Trading Standards Office.
- 1.3 Without limiting its other rights or remedies, the Supplier may terminate the Contract at any time by giving the Customer one month’s notice in writing and, unless termination is the fault of the Customer, the Supplier will refund to the Customer any Charges paid for Services not yet received. The Supplier reserves the right to suspend provision of the Services under the Contract or the Customer’s Subscription if the Customer fails to pay any amount due under this Contract on the due date for payment or the Supplier believes that the Customer may be unable to pay its debts as and when they fall due, or if the Customer stops carrying on business or threatens to do so.
- 1.4 Termination of the Contract, however arising, will not affect any of the parties’ rights, remedies, obligations and liabilities that have accrued as at termination.
2. Consequences of termination
On termination of the Contract for any reason:
- a) the Customer must immediately pay to the Supplier any outstanding Charges and interest due;
- b) the accrued rights, remedies, obligations and liabilities of the parties as at expiry or termination will be unaffected, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry;
- c) the Customer will not for a period of 12 months after the Contract ends, in any capacity, offer to employ or engage, or seek to solicit or entice away, employ or engage, solicit or entice away, or otherwise facilitate the employment or engagement of any employee or contractor of the Supplier; and
- d) clauses which expressly or by implication survive termination will continue in full force and effect.
1. Force majeure
- 1.1 For the purposes of this Contract, “Force Majeure Event” means an event beyond the reasonable control of the Supplier including but not limited to strikes, lock-outs or other industrial disputes (whether involving the workforce of the Supplier or any other party), failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors.
- 1.2 The Supplier will not be liable to the Customer as a result of any delay or failure to perform its obligations under this Contract as a result of a Force Majeure Event.
- 1.3 If the Force Majeure Event prevents the Supplier from providing any of the Services for more than 14 days, the Supplier will, without limiting its other rights or remedies, have the right to terminate this Contract immediately by giving written notice to the Customer.
2.1 Assignment and other dealings.
- a) The Supplier may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights under the Contract and may subcontract or delegate in any manner any or all of its obligations under the Contract to any third party or agent.
- b) The Customer must not, without the prior written consent of the Supplier, assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract.
- a) Any notice or other communication given to a party under or in connection with the Contract must be delivered via email.
- b) A notice or other communication will be deemed to have been received: if delivered personally, when left at the address referred to in this “Notices” clause; if sent by pre-paid first class post or other next working day delivery service, at 12.00 pm on the second Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier’s delivery receipt is signed; or, if sent by fax or e-mail, one Business Day after transmission.
- c) The provisions of this clause will not apply to the service of any proceedings or other documents in any legal action.
- a) If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it will be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision will be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause will not affect the validity and enforceability of the rest of the Contract.
- b) If any provision or part-provision of this Contract is invalid, illegal or unenforceable, the parties must negotiate in good faith to amend such provision so that, as amended, it is legal, valid and enforceable, and, to the greatest extent possible, achieves the intended commercial result of the original provision.
A waiver of any right under the Contract or law is only effective if it is in writing and will not be deemed to be a waiver of any subsequent breach or default. No failure or delay by a party in exercising any right or remedy provided under the Contract or by law will constitute a waiver of that or any other right or remedy, nor will it prevent or restrict its further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy will prevent or restrict the further exercise of that or any other right or remedy.
2.4 No partnership or agency.
Nothing in the Contract is intended to, or will be deemed to, establish any partnership or joint venture between the parties, nor constitute either party the agent of the other for any purpose. Neither party will have authority to act as agent for, or to bind, the other party in any way.
2.5 Third parties.
A person who is not a party to the Contract will not have any rights to enforce its terms.
The Supplier reserves the right to revise these Terms from time to time in response to changes in relevant laws and other regulatory requirements. If the Supplier makes a material change to these Terms as they relate to the Customer’s Subscription, it will give the Customer reasonable advance notice of the changes and provide details of how to cancel if the Customer is not happy with them.
2.7 Governing law.
This Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), will be governed by and construed in accordance with the law of England and Wales.
Each party irrevocably agrees that the courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Contract or its subject matter or formation (including non-contractual disputes or claims).